Which forms of payment does Gainesville Coins accept?
We accept Visa, MasterCard, Discover and Bank Wires.
Can I use my debit card for Bank Wire purchases?
Unfortunately, the only way to receive the wire price is to send an actual Bank
Do you charge any additional fees other than the price listed on the site and
No! We do not charge any broker or commission fees. All of our employees are salary-based
and do not work on commission. We do this to ensure personalized attention to every
order, no matter how large or small.
How do I know if my online order went through?
After completing your online order, you will be directed to a final page thanking
you for your order along with an order number for your reference. If you are not
directed to this page than the order did not complete. Please be sure that the "Terms
and Acceptance" box has been checked on the final page, or your order will not process.
How do I set up an Account?
While no account is necessary to purchase with Gainesville Coins, if you would like
to set up an account it will enable you to keep track of your order history. First
time orders can be done over the web or on the phone with a trader.
How much do you charge for shipping?
The shipping and insurance is based off of the weight and value of the package,
as well as where it's shipped to. After adding items to your shopping cart, use
our shipping calculator before you proceed to checkout to determine your costs.
You are welcome to email us your zip code and the products you are interested in
purchasing for a specific shipping quote. All shipments are sent fully insured.
How do you ship?
We ship either UPS or USPS. All packages are sent insured for the full value of
Do you ship internationally?
Yes we do! For international orders we can accept Bank Wires as payment. You can
either place your order directly on the website or by emailing us at
I tried placing an order, but I am not sure if it was accepted?
Unless you receive an order confirmation number, your order did not go through.
You may want to try placing the order again, or call us if it is during business
hours. Please be sure that the "Terms and Acceptance" box has been checked on the
final page, or your order will not process.
What happens if I decide to cancel an order?
Due to the constantly changing market, canceled orders are subject to a 5% restocking
fee plus applicable market loss. The customer is not entitled to any market gain
in relation to a cancelled order.
What if I want to return my coins?
We do have a 3-day Return Policy on certified coins. We do not accept returns on
bullion. For more information regarding our return policy, please view our policy
Do you accept Personal Checks as payment?
Unfortunately, we can only accept VISA, MasterCard, Discover and Bank Wires as payment
for your order.