Live Help

Welcome to Gainesville Coins Live Help. Our traders are available Monday through Friday 9:00am to 6:00pm Eastern standard time to assist you in any way possible. If you have reached this page after hours, please click on the live help link to leave us an email message which we will respond to the next business day. We thank you for interest in Gainesville Coins and look forward to servicing all your bullion, modern and rare coin needs.

Frequently Asked Questions

Curious about how a bank wire transaction works?

To do a bank wire transaction, the order needs to be at least $2,000.
When you check out, you will need to use a debit or credit card for a 5% authorization fee (International customer will be required a 10% authorization fee by credit card). Valid credit cards are American Express, Visa, Mastercard or Discover.
Once your card is authorized for the 5%, an e-mail is automatically generated that has your sales order details and the bank wire instructions.
You have until the end of the next business day to initiate the bank wire for the full order amount. Once Gainesville Coins receive the Bank Wire Transfer for the full order amount, your authorization will be voided and funds will be returned to your card.